Terms and Conditions

These terms and conditions (hereinafter, the "Terms") apply to any access and use of websites, mobile applications, and social media channels (hereinafter, the "Services") of Cuanto. Any access or use of the Services implies acceptance of these Terms as a legally binding contract with Cuanto Pago Inc., a corporation established in the Republic of Panama (hereinafter, "Cuanto").

Cuanto reserves the right to modify the Terms at any time, and any continued use or access of the Services implies acceptance of the most recent version of these Terms.

1. Information for Registration and Use of Services

All users must provide information requested by Cuanto. Users guarantee that data entered in fields are valid, accurate, precise, and truthful. Users commit to updating such data when necessary and to collaborate when Cuanto requests identity validations of their customers for fraud control and platform misuse prevention.

If Cuanto detects false or incomplete information, it may cancel, suspend or restrict the use of the Services without any responsibility. Cuanto reserves the right to request proof and additional information to verify accuracy and may suspend temporal or definitively users whose data cannot be confirmed.

Cuanto reserves authority to reject registration requests or cancel/suspend Services for users showing incongruencies or inconsistencies or suspicious activity, without generating indemnification rights.

2. Limitations on Service Use

Cuanto may establish limits including limits per transaction, per order volume or payments of any nature and shall inform users through various communication channels including social media, email, WhatsApp, and others.

3. Unauthorized Access and Use of User Accounts

Users acknowledge that access information is their exclusive responsibility and release Cuanto from liability for account breaches resulting from user negligence or information disclosure. Any access to Cuanto's Services is personal, unique and non-transferable, and sales, assignments, or transfers are prohibited.

4. Misuse of Services

To fulfill legal obligations, Cuanto reserves the right to prevent, freeze, or suspend access for users engaging in illegal activities or those that risk platform reputation or trust. Cuanto may limit withdrawals or use pending balances for processing fees, refunds, chargeback disputes by cardholders, or chargebacks applied to the account. Users accept responsibility for reimbursing Cuanto for fraudulent use of the platform by its customers.

Cuanto may share information and provide access to records required by competent authorities without creating reimbursement rights for users.

5. Nature of Services

Cuanto offers software tools for online businesses including payment processing, and handling of its Users' information per website and mobile application details.

Transactions between Cuanto users are legally binding between them. Cuanto's Services function as transaction facilitators, never as Cuanto's own intermediaries.

6. Applicable Legislation

Any interpretation or dispute of these Terms is subject to legislation in force in the Republic of Panama and to the courts of that country.

7. Contact

For official communications regarding these Terms, users accept sending communications to hola@cuanto.app.